Intellys Corporation has created and custom developed many online tools in ASP.net and SQL to more efficiently provide cost effective and seamlessly executable solutions for our clients. Our applications runs on the Windows Server Operating system and uses MS SQL 2005.

SystemTask Enterprise is a leasable utility. For more information, please contact Intellys Corporation at 877.468.3559



Just a Few Features To Consider:

Asset Tracking
· Manufacturer
· Model
· Serial Number
· Asset Tag
· Location information
· Proactive Asset Management of all IT assets (For Additional Fee)
Calendaring & Scheduling
· Full calendar tool
· Track scheduling of all requested events
• See sights/tickets past, present and future
· See status of all calendared events via color coded legend system
Trouble Ticket Management
· SLA Reporting
· Custom Exception Reports
· Online 7x24x365 Secure Access
· Online Trouble Ticket Creation
Site Profile Management
· Contact Information
· Site Maintenance Start and End Dates
· Out of Scope Provisions
Technician Report Date – On-Site
· Track and manage on-site technician during dispatched calls
· Track and report real time on-site notes of work done by technician
· Track all calls to each site (Historical data)
· Will take digital images of site if necessary
· All data is date and time stamped and saved for life of contract
· All data is accessible and reportable to customer
Maintenance Reporting
· Track all maintenance tickets
· Track all site notes for each maintenance call
· Track and report on SLA performance
· Track on-site notes and ending status of every ticket (real-time & historical)
· Manage entire RMA process
• Manage Maintenance contract numbers